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FAQ’s

General Questions

Why should I choose aIDyl?

There are several reasons why aIDyl is the ideal choice for your interior design needs.

Firstly, we believe in embracing colour and stepping out of your comfort zone. Our aim is to help you create a home that is inspiring and reflects your unique personality. By introducing beautiful colours, we can transform your space into a vibrant and uplifting environment.

Secondly, aIDyl stands out from the crowd by offering immersive technology at an affordable price. Our exceptional 3D renders allow you to visualise your room in detail, making the decision-making process easier and more confident. This not only speeds up the design process but also helps you avoid costly mistakes.

Overall, aIDyl is committed to providing you with a personalised and enjoyable design experience. We can’t wait to help you design a beautiful and inspiring home that is tailored specifically to your tastes and preferences.

How is aIDyl different to a traditional interior design services?

aIDyl offers the same level of quality service as traditional interior design services, but with added convenience and affordability. One key difference is that everything is done remotely, eliminating the need for in-person visits.

You can enjoy the entire design process from the comfort of your own home. Upon purchasing a package, we’ll deliver a welcome guide and a cardboard VR headset right to your doorstep.

We’ll communicate with you through phone and video calls to ensure a personalised experience. Once the design is complete, we’ll send it directly to your email inbox and upload it to your dashboard. This innovative and enjoyable approach allows you to redesign your home without breaking the bank.

What is virtual and immersive interior design?

Virtual interior design brings the entire process online, allowing you to design without ever leaving the comfort of your home. We can say goodbye to travel expenses and endless meetings, as this innovative approach helps reduce costs and saves valuable time.

 

Immersive interior design takes your experience to the next level. With our cardboard VR goggles delivered straight to your doorstep, you can dive into a stunning 3D render of your space. Explore every corner of the room by simply moving your phone, taking in the finished design from all angles. This exclusive feature is available as part of our revive and reinvent package, adding an extra touch of magic to your design journey.

I’m not great with technology, can i still use aIDyl?

Absolutely! aIDyl is designed to be user-friendly and accessible to everyone, regardless of your tech proficiency. We understand that technology can sometimes feel overwhelming, but rest assured, we’re here to support you every step of the way.

To ensure a smooth experience, our welcome guide provides simple instructions on how to measure your room and use the VR Cardboard headset. These instructions are easy to follow, allowing you to navigate through the process with confidence.

During your initial consultation, we will personally guide you through the setup and address any difficulties you might encounter. We’re committed to ironing out any challenges and ensuring that you feel comfortable using the technology.

If you find yourself struggling with the tech side at any point, remember that we’re just a phone call away.

Is my phone compatible with the cardboard VR headset?

The cardboard VR headset can handle screens up to 6 inches, but don’t worry – you can still enjoy your 360 render by simply moving your phone around or using your finger.

Can you help me figure out the layout of my home?

Of course we can! Helping with the layout of your home is our expertise and what we’re here for. We’ll provide you with floor plans that include annotated furniture placements. This will give you a clear visual representation of how the furniture should be arranged in each room. We’re dedicated to ensuring that your space is optimised for both functionality and aesthetics.

How can I compare your design packages?

You can easily compare our design packages by visiting the “Packages” tab on our website. At the bottom of the page, there is a comparison table that highlights what is included and not included in each service. This table provides a convenient overview, allowing you to quickly assess the features of each package and make an informed decision based on your preferences.

Which package should I purchase if I have an open plan or double reception room?

If you have an open plan or double reception room, make sure to add the “Open Plan Pack” to your shopping cart along with the design package of your choice.

For rooms with three or more areas (like a kitchen, living, and dining area), you’ll need to purchase two packs. This will ensure that all your needs are covered.

If you have any more questions or need help with your purchase, feel free to reach out to us. We’re here to assist you!

I have a tight schedule, can you help?

Certainly, we can assist you, but it’s important to note that our typical consultation and design process usually takes around three to four weeks. If this timeframe aligns with your requirements, we are more than happy to work with you and provide our services.

However, if you’re in need of immediate assistance or have a stricter deadline, we might not be able to accommodate your rush request.

Please let us know your timeframe, and we’ll do our best to accommodate your needs.

How long do your designs take?

The timeline for our designs depends on the promptness of receiving the necessary information from you. Once we have all the relevant details, we can schedule your phone or video consultation, which typically lasts about an hour.

After the consultation, we aim to deliver your final design to your email inbox within 2 weeks. However, in some cases, it may take up to 3 weeks to ensure we provide the best possible design for you.

Rest assured, we are dedicated to delivering your design in a timely manner while maintaining our high standards of quality and attention to detail.

Can I see examples of finished designs?

Absolutely! You can check out examples of our finished designs under the “Projects” tab.

There, you’ll find before and after images of spaces we have designed, giving you a glimpse of our style and the transformations we’ve achieved.

It’s a great way to get inspired and see the potential for your own project.

Do you design commercial spaces?

Yes, we design commercial spaces too! Send us an email, and we’ll confirm if we can take on your project and provide you with a quote. We look forward to hearing from you and discussing your commercial design needs!

Do you have any location restrictions?

We have no location restrictions within the UK. That’s the beauty of online interior design – we can assist you no matter where you are in the country. Whether you’re in London, Manchester, or anywhere else in the UK, we can design your space remotely. However, at the moment, we are not offering our services outside of the UK.

Can you recommend tradesmen for my project?

We can’t personally recommend any tradesmen. Ask your family and friends for recommendations, they usually know reliable people who’ve done work for them. You can also check out websites like Check A Trade. Just remember to get at least three different quotes before making a decision. Oh, and don’t always go for the cheapest option! Quality matters, so weigh all factors before choosing.

My Design

What’s included in my online interior design service?

We offer three comprehensive online interior design packages to cater to different needs and preferences. Here’s a breakdown of what’s included in each package:

Refresh Package:
The Refresh Package is perfect for those seeking to breathe new life into their existing space without the need to purchase new furniture. It caters to individuals who feel their room needs a revitalising touch and those who already have staple furniture pieces but require assistance in accessorising for a polished and completed look.

With the Refresh Package, you will receive the following:

  • One Video or Phone Consultation: We will connect with you to discuss your vision, preferences, and requirements for the room.
  • Moodboard: You will receive a curated moodboard that captures the desired aesthetic and sets the tone for the design.
  • Annotated Accessory Plan: In your design pack, you will find an annotated plan showcasing suggestions and recommendations for accessories that will enhance the overall look and feel of the space.
  • Shopping List: You will receive a shopping list with up to 10 key items to guide you in selecting the perfect accessories.
  • Styling Advice: Your designer will provide you with styling advice tailored to your room, helping you bring the design together harmoniously.
  • Top Tips: You will receive a set of valuable top tips to assist you in implementing the design and achieving the desired outcome.

Revive Package:
The Revive Package is specifically designed for individuals who desire a complete room redesign but find themselves facing challenges in terms of furniture placement, selecting textures and colours, and overall design cohesion. This package is ideal for those who do not require assistance with accessorising and final touches.

When you choose the Revive Package, you will receive the following:

  • Two Video or Phone Consultations: Your designer will engage in in-depth discussions with you to understand your preferences, requirements, and design goals for the space.
  • Text Support: We offer ongoing support through WhatsApp, allowing you to reach out with any questions or concerns you may have during the design process and vice versa.
  • Moodboard: You will receive a comprehensive moodboard that visually captures the desired aesthetic and serves as a foundation for the room’s redesign.
  • Annotated Floor Plan: In your design pack, you will find an annotated floor plan that suggests optimal furniture placement and layout for the space.
  • Shopping List: You will receive a curated shopping list with up to 10 key items, helping you source the necessary furniture pieces to bring your new design to life.
  • Free cardboard VR headset: As an added bonus, you will receive a complimentary cardboard VR headset to experience a 360-degree immersive visual of your redesigned room.
  • One 3D render: You will receive a detailed 3D render of your room design, providing a realistic preview of the transformed space.
  • Styling Advice: Our design experts will provide you with valuable styling advice tailored to your room, ensuring that your vision is executed seamlessly.
  • Top Tips: Along with your design pack, you will receive a set of top tips to guide you in implementing the design effectively.

Reinvent Package:
The Reinvent Package is the ultimate solution for individuals seeking a complete room transformation, from floor to ceiling. It caters to those who require comprehensive design assistance and includes accessories to add the finishing touches. This package is ideal for those who may lack the time or knowledge to initiate the room redesign.

When you choose the Reinvent Package, you will receive the following in your design service:

  • Two Video or Phone Consultations: Your designer will engage in detailed discussions with you to fully understand your vision, preferences, and specific requirements for the room.
  • Text Support: We offer continuous support through WhatsApp, allowing you to reach out with any questions or concerns you may have throughout the design process.
  • Moodboard: You will receive a thoughtfully curated moodboard that captures the desired aesthetic, setting the tone for the room’s transformation.
  • Annotated Floor Plan: In your design pack, you will find an annotated floor plan that outlines optimal furniture placement and layout recommendations for the space.
  • Annotated Accessory Plan: Along with the floor plan, you will receive an annotated accessory plan that suggests how to incorporate accessories to enhance the overall design.
  • Furniture Shopping List: We will provide you with a curated shopping list, featuring up to 10 key furniture items to help you source the perfect pieces for your redesigned space.
  • Accessory Shopping List: Additionally, you will receive a shopping list with up to 10 key accessories, ensuring that the room is fully accessorised to complete the look.
  • Free cardboard VR headset: As a bonus inclusion, you will receive a complimentary cardboard VR headset to experience a 360-degree immersive visual of your redesigned room.
  • Two 3D Renders: You will receive two detailed 3D renders of your room design, offering realistic and captivating visualisations of the transformed space.
  • Styling Advice: Your designer will provide you with expert styling advice, guiding you on how to bring all the elements together harmoniously.
  • Top Tips: Your design pack will also include a set of valuable top tips to assist you in implementing the design effectively.

Each package offers a combination of design consultation, visual aids, shopping lists, VR experiences, and expert advice to guide you through the design process. Depending on your specific needs and the level of assistance you require, you can choose the package that best suits you.

What should I include in my budget?

When considering your budget for your interior design project, it’s important to factor in various aspects. Here are some key points to consider:

  • Furniture and accessories: Determine how much you can allocate for purchasing furniture and accessories. This includes items like sofas, tables, chairs, lighting fixtures, rugs, curtains, and decorative pieces.
  • Major changes: If you plan on making significant changes to your space, such as replacing furniture, updating electrical components, or installing new window treatments, it’s crucial to inform your designer about your overall budget for these specific areas. This will help them source appropriate items and make design choices that align with your financial constraints.
  • Communicate your budget: Be transparent with your designer about your budget limitations. They will appreciate knowing your financial boundaries and can then tailor their design recommendations accordingly. Rest assured that our team thrives on challenges and will work within your budget to create a beautiful and functional design solution.

By considering these aspects and effectively communicating your budget to your designer, they can make informed decisions and ensure that the design process aligns with your financial expectations. Remember, openness and collaboration are key in achieving a design that meets both your aesthetic aspirations and budgetary constraints.

Is it possible to make any changes after having my initial consultation?

For clients who have purchased the refresh package, it’s important to note that no modifications can be made once the initial consultation has taken place.

Should you wish to make changes beyond that point, an additional fee will be incurred to cover the extra time required.

However, for clients who have opted for the revive and reinvent package, you have the flexibility to make adjustments to your project until the second consultation, during which your floor plans will be finalised and approved.

After this stage, no further changes can be accommodated, and any requested modifications will be subject to an additional time charge.

Does the design service include flooring, paint and wallpaper options?

Yes we do! We provide options for flooring, paint, and wallpaper as part of our design services.

These options may vary depending on the package you choose to purchase. To get a clear understanding of what’s included in each package, we recommend referring to our package comparison table. It will outline the details of the services provided, including flooring, paint, and wallpaper options.

Do you provide 3D designs?

Definitely! We offer 3D and immersive renders as part of our aIDyl design services. That’s what makes us different from other affordable online interior design services.

Our designs are not only immersive but also budget-friendly. With our 3D designs, you can fully visualise your space and avoid any costly errors. We want to make sure you get the perfect result for your project without breaking the bank.

How do I receive my design?

Receiving your design is a breeze! Once all the details are finalised and your design is ready, you have a couple of convenient options to access it.

Firstly, you can simply log into your account and find all your design files neatly organised on your personal dashboard. It’s a centralised hub where you can easily view, download, and access all the elements of your design. It provides a user-friendly and hassle-free experience, ensuring that everything you need is right at your fingertips.

If you prefer a more direct approach, we can also deliver your design straight to your email inbox.

Can I get access to your trade discounts?

Yes, we do have relationships with certain brands that allow us to pass trade discounts on to you. Currently, our selection of discounted brands is limited, but we’re continuously working to form more relationships with additional brands.

Can you handle the furniture ordering for me and take charge of my project?

As an affordable interior design service, we do not offer project management services where we take full control and order furniture on your behalf. However, we’re here to make the process easier for you. We’ll provide you with a shopping list that includes up to 10 items needed for your project. All you have to do is click the provided links and make the purchases directly from the respective websites. This way, you have the flexibility to manage the ordering process while we guide you with the necessary information.

My Designer

What specific details and information will my designer need from me?

Upon purchasing one of our design packages, you will receive a welcome guide that outlines the specific details and information required by your designer. These include:

  • Inspiration photos: Collect and share images that reflect your desired style and aesthetic.
  • Functional preferences: Communicate how you want the room to function and any specific needs or requirements.
  • Needs and wants: Clearly express your must-have elements, design preferences, and desired features.
  • Floor plans and pictures: Provide accurate floor plans with measurements and share pictures or videos of the current space.

These details will guide your designer in creating a personalised design that meets your vision and requirements. The welcome guide will provide further guidance on gathering and sharing this information.

Can a designer visit my home?

Unfortunately, we do not offer in-person visits as part of our design service. In order to provide an affordable and accessible service, our design process is entirely online. However, rest assured that we have taken measures to make the online experience seamless and convenient for you.

If you have concerns about taking measurements, our welcome guide includes helpful tools and instructions to guide you through the process accurately. We are committed to ensuring that you receive a high-quality design service, even without a physical visit to your home.

What’s the easiest way to communicate with my designer?

During the entirety of the design service, your designer is readily available for communication through WhatsApp. Feel free to reach out with any inquiries or concerns you may have.

Additionally, your designer will keep you updated on the progress of your design and may seek your input or clarification through WhatsApp to ensure the final design meets your expectations and satisfaction.

How can I get the best results from my designer?

To make the most of your collaboration with a designer, it’s essential to share as much information as possible. Don’t hold back – the more, the better! We genuinely appreciate your honesty about your likes and dislikes. Being transparent with us will ensure that you’re happier with the final design.

Another key factor is your active involvement. If you can respond quickly to our messages on WhatsApp, you’ll have a fantastic experience working with us.

Is it possible for my designer to incorporate bespoke or custom-made items in the design?

Absolutely! We’re more than happy to design unique furniture to fit those tricky spaces you might have. We’ll provide you with floor plans and 3D renders, which you can share with your contractor to convey your vision.

But remember, the contractor will need to take final measurements to create the actual piece. Our floor plans are just for visualisation, not for making the bespoke furniture itself.

Experiencing a Problem

If I run into any problems, what’s the best way to reach out to you?

For a speedy response, feel free to give us a call on 020 3535 9552 or send us a message on WhatsApp at 07427 478 506. If you prefer email, you can reach us at info@aidyl.co.uk. We’re always available and eager to help you out!

What happens if I don’t like my design?

Your satisfaction is our utmost priority, and we strive to ensure that you love your design. Rest assured, we have measures in place to address any concerns you may have.

To begin, we initiate an in-depth initial consultation to fully understand your needs, desires, and the unique aspects of your space. This allows us to establish a solid foundation for the design process. As part of our Revive & Reinvent package, we offer a second consultation where we present you with concepts and room layouts for your approval. This ensures that you have a say in the direction of the design before proceeding further.

Throughout the entire journey, we maintain regular communication via WhatsApp. This enables us to constantly align with your vision, clarify any doubts, and seek your approval on various design elements. We value your input and believe that collaboration is key to achieving exceptional results.

However, if you find yourself dissatisfied with the design even after these comprehensive steps, we offer a revision option at an additional cost. This allows us to make the necessary adjustments and refinements based on your feedback, ensuring that the final result meets your expectations.

Our ultimate goal is to create a design that you absolutely adore, and we are committed to going above and beyond to achieve that.