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Terms & Conditions

Terms & Conditions

AIDYL LTD TERMS

Last updated November 24, 2023

 

Welcome to aIDyl ltd, an online interior design consulting service. These terms and conditions (“The Agreement”) apply to the use of the aIDyl ltd website and the services offered by aIDyl ltd. By using our website and services, you agree to be bound by these terms and conditions.

Information about us

aIDyl ltd, also referred to as “aIDyl”, “we”, “us” or “our”, is the operator of the website www.aidyl.co.uk. Our registered office is located at Suite 7 Wessex House, St. Leonards Road, Bournemouth, Dorset, BH8 8QS and we are registered under company number 14624153 in England and Wales.

How to contact us

  1. Methods of contacting us. You can get in touch with us by dialling 020 3535 9552 or by sending an email to info@aidyl.co.uk.
  2. Our methods of contacting You. If we need to contact You, we will reach out to You through phone or by sending an email or letter to the address You provided to us while placing Your order.
  3. Inclusion of emails in “Writing”. The terms “writing” and “written” used in these Terms of Sale also encompass emails.

 

TERMS AND CONDITIONS

 

1. User Eligibility. You must be at least [18] years old to use our Site. By using our Site, you represent and warrant that you have the legal capacity to enter into these terms and conditions and to comply with all applicable laws and regulations.

2. Intellectual Property. All content and materials on our Site, including without limitation, text, graphics, images, logos, icons, and software, are owned or licensed by us and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any content or materials from our Site without our prior written consent.

3. Use of the Site. You may use our Site only for lawful purposes and in accordance with these terms and conditions. You agree not to use our Site:

  • In any way that contravenes any relevant national, regional, or local laws or regulations, whether domestic or international.
  • To transmit any unsolicited or unauthorised advertising, promotional materials, or spam
  • To impersonate or attempt to impersonate our Company, a Company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm us or users of the Site or expose them to liability

4. User Content. Our Site may allow users to post or submit content, including without limitation, comments, reviews, and other submissions. By posting or submitting any content on our Site, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such content in all formats and distribution channels now known or hereafter devised (including in connection with our business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

 

You represent and warrant that:

  • You own or control all rights in and to the content that you post or submit
  • The content is accurate and not misleading
  • Use of the content does not violate these terms and conditions, our Privacy Policy, or any applicable laws and regulations

We reserve the right to remove any content that violates these terms and conditions or our policies, or that we otherwise determine in our sole discretion is inappropriate or offensive.

5. Privacy Policy. Your use of our Site is subject to our Privacy Policy, which is incorporated into these terms and conditions by reference. Please review our Privacy Policy carefully to understand how we collect, use, and disclose your personal information.

 

6. Limitation of Liability. You consent that aIDyl’s absolute liability to you for any claims linked to this Agreement or the services rendered shall not surpass the total fees paid by you to aIDyl under this agreement, under any circumstances. aIDyl is not accountable for any resulting or punitive damages. You agree that no legal action can be taken for breaching this Agreement more than one year after aIDyl’s service completion. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SITE; OR (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

 

7. Indemnification. You agree to indemnify and hold us, our affiliates, officers, agents, and employees harmless from any claim, demand, or damage, including reasonable solicitors’ fees, arising out of or related to your use of our Site or your violation of these terms and conditions.

8. Termination. We reserve the right to terminate or suspend your access to our Site, without notice, for any reason or no reason, including without limitation, if we believe that you have violated these terms and conditions.

9. Modifications. We reserve the right to modify these terms and conditions at any time, in our sole discretion, without notice to you. Your continued use of our Site following any such modifications constitutes your acceptance of the modified terms and conditions.

10. Governing Law and Jurisdiction. These terms and conditions shall be governed by and construed in accordance with the laws of England & Wales, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or related to your use of our Site shall be instituted exclusively in the Magistrates or Crown courts located in Bournemouth, Dorset, and you consent to the personal jurisdiction of such courts.

11. Entire Agreement. These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our Site, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.

12. Severability. If any provision of these terms and conditions is found to be invalid or unenforceable, such provision shall be severed from the remaining provisions, which shall remain in full force and effect.

13. Waiver. Our failure to enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision, unless acknowledged and agreed to by us in writing.

14. Disclaimer of Warranties. YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SITE, (3) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

15. Acceptance. By utilising our website and services, you acknowledge and consent to the provisions set forth in this Agreement. If you do not consent to these provisions, you are not authorised to access or use our website or services.

 

 

AIDYL LTD EULA & TERMS OF SERVICE

IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THE INTERIOR DESIGN SERVICES

This End User License Agreement (“The Agreement”) is a legal agreement between you (“The User”) and aIDyl (“The Licensor”) for the use of the interior design services (“Services”) provided by the Licensor through its website. By using the Services, the User agrees to be bound by the terms of this Agreement. If the User does not agree to the terms of this Agreement, the User may not use the Services.

1. License Grant. The Licensor hereby grants to the User a limited, non-exclusive, non-transferable license to use the Services for the purposes and on the terms set forth in this Agreement. This license does not transfer any ownership or intellectual property rights to the User.

2. Restrictions. The User may not copy, modify, distribute, sell, or transfer the Services, in whole or in part, without the prior written consent of the Licensor. The User may not reverse engineer, decompile, or disassemble the Services, except to the extent that such activity is expressly permitted by applicable law.

3. Use of Services. The User acknowledges and agrees that the Services are for interior design consulting purposes only and do not include the sale of furniture, furnishings, or accessories.  You confirm that you comprehend the contents of your package and understand that your design will be based on the information and inspiration you have provided through the questionnaire. The Licensor will make every effort to design according to the information you have provided.

4. Furniture and Merchandise. All connections shall be between the User and the particular vendor, and the Licensor shall not be responsible for any issues relating to furniture or merchandise purchased by the User. The Licensor is not responsible for the quality of the furniture or merchandise recommended to the User on their shopping list. The User acknowledges that vendor prices, lead times, colour swatches, and availability are not exact and may differ. Additionally, you may incur additional charges for shipping and taxes when purchasing merchandise.

5. Measurements and Sketches. The User agrees that all measurements should be verified by them prior to purchasing any product. All sketches and/or floor plans prepared by the Licensor are based on dimensions and other information provided by the User and are intended for design purposes only and cannot be used for construction. If the User believes that renovation/construction is (or maybe) necessary, the Licensor recommends that they consult with a licensed professional prior to undertaking any such activity. The Licensor is not liable for any unintended miscalculations in suggested furniture. Similarly, the Licensor is not accountable for ensuring that suggested furniture can fit through your doorways, hallways, stairways, or lifts.

6. Paint and Colour Swatches. It is suggested by the Licensor that you test paint colours on your walls before painting and view sample colours at various times of the day and under different lighting conditions.

7. 3D Renders & Visualisations. The 3D renders and visualisations are not an exact depiction of how your space will appear. The Licensor makes every effort to find furniture and accessories on the software that resemble those on your shopping list, but this may not always be feasible. It is important to note that furniture, colours, and accessories may appear differently in your space.

8. Cardboard VR Headset. The Cardboard VR headset serves as a tool to assist you in visualising the space; however, it is not an entirely accurate representation. While using the VR headset, exercise caution at your own discretion. We cannot be held responsible for any accidents or injuries that may occur during use of the headset. To avoid injury, it is advisable to remain seated. The use of the VR headset may cause disorientation, leading to loss of balance. It is essential to remember that the objects you see in the virtual environment are not physically present, and you should not sit, stand, or lean on them for support. The use of VR headsets can lead to motion sickness, similar to car, sea, or air sickness, and symptoms may not arise until several hours after using the VR headset. If you experience motion sickness symptoms, discontinue use of the VR headset and wait several hours after the symptoms have disappeared before using it again.

9. Liability. The User agrees that the Licensor’s total liability to them in regard to any claims arising out of or relating to this Agreement, or the Services performed, will not, for any reason, exceed the total amount of fees actually paid by the User to the Licensor under this Agreement. The Licensor will not be responsible for any consequential or punitive damages. The User agrees that no action for breach of this Agreement may be brought more than one year after the completion of Services by the Licensor.

10. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law. The User agrees to submit to the exclusive jurisdiction of the courts of England and Wales for any dispute arising out of or related to this Agreement.

By using the Services, The User acknowledges that they have read this Agreement, understand it, and agree to be bound by its terms and conditions.

 

 

TERMS OF SALE

Information about us

aIDyl ltd, also referred to as “aIDyl”, “we”, “us” or “our”, is the operator of the website www.aidyl.co.uk. Our registered office is located at Suite 7 Wessex House, St. Leonards Road, Bournemouth, Dorset, BH8 8QS and we are registered under company number 14624153 in England and Wales.

How to contact us

  1. Methods of contacting us. You can get in touch with us by dialling +44 020 3535 9552 or by sending an email to info@aidyl.co.uk.
  2. Our methods of contacting You. If we need to contact You, we will reach out to You through phone or by sending an email or letter to the address You provided us while placing Your order.
  3. Inclusion of emails in “Writing”. The terms “writing” and “written” used in these Terms of Sale encompass emails as well.

 

Placing orders:

1. Your contract for aIDyl Interior Design Services. Your agreement for aIDyl Interior Design Services will be established between you and aIDyl. aIDyl offers the aIDyl Interior Design Services on this Site, subject to the conditions outlined.

2. How we will accept your order. Upon sending you an email to confirm your order, we shall accept your request for aIDyl Interior Design Services, thereby establishing a contract between you and us after you have signed that you have accepted the terms prior to placing an order. Your order and the contract for the provision of aIDyl Interior Design Services shall be solely between us and you.

3. Rejection of your order. We will notify you in writing if we are unable to accept all or part of your order, and you will not be charged for the aIDyl Interior Design Service (but you will still be charged for any aIDyl Interior Design Services that we are able to accept your order for). We may be unable to accept all or part of your order due to unforeseen limitations on our resources that we could not have reasonably anticipated, or because we have discovered an error in the service’s price or description.

4. Your order number. We will assign an order number to your order and notify you of it when we send you the email confirming your order. Please let us know the order number if you contact us about your order, as it will help us.

5. UK sales only. Our Site only offers aIDyl Interior Design Services in the UK and the Channel Islands. We do not sell our services to other countries.


Gift Card orders:

1. Changes to Terms and Conditions. aIDyl reserves the right to update and change the terms and conditions of our gift cards at any time. Such updates do not affect your legal rights. By using your aIDyl gift card, you signify your acceptance of these Terms and Conditions. We strongly recommend that you read these terms carefully. It is your responsibility to periodically review these gift card terms to stay informed about any modifications. aIDyl gift cards remain the property of aIDyl, and we retain the right to cancel a card at our sole discretion when necessary, such as for compliance with applicable laws or due to unforeseen circumstances beyond our control.

2. Redemption. The value of your aIDyl gift card can be redeemed online at www.aidyl.co.uk, provided that the gift card is used within the redemption period applicable to the jurisdiction where it was originally purchased.

3. Redemption Period and Geographic Limitation. An aIDyl gift card purchased has a redemption period of 24 months from the date of issue. Please note that Gift Cards are only valid for use by UK-based customers.

4. Non-Cash Exchange. The balance of the gift card cannot be exchanged for cash or used for the purchase of another card.

5. Maximum Amount and Denominations. Each individual aIDyl gift card has a maximum limit of £2500.00. You may choose specific denominations or load any amount onto the gift card.

6. Validity. Your aIDyl gift card is valid for 24 months from the date of dispatch, after which it will expire automatically. Expired gift cards cannot be used, and any remaining balance will be removed, rendering the card invalid and unusable. aIDyl is not obligated to remind or inform you of a gift card’s expiry, and it is your sole responsibility to ensure the balance is used in full before the expiration date.

7. Multiple Gift Cards in One Transaction. There is no limit on the number of gift cards that may be used in a single online transaction.

8. Lost or Stolen Cards. You are solely responsible for safeguarding your gift card. In cases of loss or theft, aIDyl cannot replace or reimburse the remaining balance on a card. aIDyl is not liable for any balance lost on a gift card due to theft or fraud. Each aIDyl gift card has a unique coupon code, and aIDyl cannot be held responsible for unauthorised use if the coupon code becomes known to another party.

9. Data Protection. Personal data related to your purchase or use of a gift card will be handled in accordance with current applicable data protection and privacy legislation and our privacy policy, which can be found at https://www.aidyl.co.uk/privacy-policy/.

 

aIDyl Interior Design Services:

1. aIDyl Mood Boards/3D Renders and Visualisations may vary slightly from their pictures. When ordering an aIDyl interior design service, Mood Boards/3D Renders and Visualisations may differ slightly from the images provided on our Site, as these are for illustration purposes only. Your aIDyl design will be unique and based on the criteria outlined in Your aIDyl brief.

2. Make sure your measurements are accurate. You are responsible for ensuring the accuracy of any measurements You provide to us. For guidance on how to measure, please refer to the design pack You received by post and email.

3. Understanding what you will receive. It is important to carefully review the information on our Site regarding the design service You have purchased to avoid any misunderstandings. If You have any questions or concerns, please do not hesitate to contact us.

Your rights to make changes

  1. In case you want to modify the aIDyl Interior Design Service that you have already ordered, you can get in touch with us. We will inform you if the requested change is feasible. If it is possible, we will let you know about any adjustments that need to be made to the price or any other relevant aspects due to the modification. We will then request you to confirm whether you want to proceed with the changes. If we are unable to implement the change or if the consequences of the change are not acceptable to you, you may choose to terminate the contract and receive a partial refund.

Our rights to make changes

  1. We reserve the right to make minor changes to the aIDyl Interior Design Services, such as addressing security threats, complying with laws and regulations, or making minor technical adjustments and improvements. These changes will not affect your use of the service.
  2. We may also make significant changes to the Terms of Sale or the aIDyl Interior Design Services. If we do so, we will inform you and you have the option to cancel the contract and receive a refund for any aIDyl Interior Design Services you have paid for but not yet received.Top of Form

 

Providing aIDyl Interior Design Services

1. aIDyl Interior Design Services. We will provide aIDyl Interior Design Services to you via email within twenty-one (21) business days after receiving all necessary information as outlined in the Welcome Guide. Please note that the aIDyl Mood Boards/3D Renders and Visualisations may vary slightly from their pictures as they are for illustrative purposes only. Your aIDyl design will be based on the criteria you set out in your aIDyl brief, and it is your responsibility to ensure that any measurements you provide us with are accurate. If you have any questions or concerns about the purchased design service, please do not hesitate to contact us. You may ask us follow-up questions about the aIDyl Interior Design Service we have provided to you free of charge within four (4) weeks of the date on which it was provided to you. However, after this time additional questions related to design will incur a charge.

2. Delays. We will notify you of any delays due to annual leave during the checkout process. We are not responsible for delays caused by events outside our control. If there is a delay in the supply of the aIDyl Interior Design Services due to an event beyond our control, we will notify you as soon as possible and take reasonable steps to minimise the effect of the delay. As long as we take reasonable steps to minimise the delay, we will not be liable for delays caused by such events. However, if there is a risk of substantial delay, you may choose to end the contract and receive a refund for any aIDyl Interior Design Services that you have paid for but not received.

3. What will happen if you delay the design process. It is important that you provide us with all necessary information for us to provide the aIDyl Interior Design Services to you. If we require specific information from you, such as your dimensions, photos, or preferred style, we will request it when you place your order. If you do not provide us with this information within a reasonable amount of time, we will be unable to begin your design service. If you provide us with incomplete or incorrect information, we will make an additional charge of a reasonable sum to compensate us for any extra work required. We will not be held responsible for late delivery or non-delivery of any part of the aIDyl Interior Design Services if it is caused by your failure to provide us with the necessary information within a reasonable amount of time.

 

Your Right to Terminate the Contract

 

1. You have the right to terminate your contract with us. Your rights will depend on what aIDyl Interior Design Services you have purchased, whether there are any issues, how we are performing, and when you decide to terminate the contract:

  • If the aIDyl Interior Design Services you have purchased are misdescribed, you may have a legal right to terminate the contract (receive a replacement or a refund).
  • If you want to terminate the contract for Interior Design Services because of something we have done or have informed you of, please refer to clause 2.
  • If you have changed your mind about the aIDyl Interior Design Services, please refer to clause 3. You may be entitled to a refund within the cooling-off period, but this could be subject to deductions.
  • In all other cases (if we are not at fault and you do not have the right to change your mind), please refer to clause 4.

 

2. Ending the contract with aIDyl Interior Design Services for something we have done. To end the contract for aIDyl Interior Design Services due to something we have done or are going to do, the contract will be terminated immediately and we will reimburse you in full for any aIDyl Interior Design Services that have not been provided if the reasons listed below apply:

  • We have informed you about an upcoming modification to the aIDyl Interior Design Services or these Terms of Sale which you do not agree to.
  • We have informed you about an error in the price or description of the aIDyl Interior Design Service you have requested, and you do not want to proceed.
  • Due to events beyond our control, there is a significant possibility of a delay in the delivery of the aIDyl Interior Design Services.
  • You have the legal right to terminate the contract for aIDyl Interior Design Services because of something we have done incorrectly.

3. Exercising Your right to change Your mind (Consumer Contracts Regulations 2013). You have the right to change your mind and cancel your contract for aIDyl Interior Design Services within 14 days of purchasing them, as per the Consumer Contracts Regulations 2013. This law applies to most online purchases, and may include your contract with us, you can find more information about it in these Terms of Sale.

3a. When you do not have the right to change Your mind in relation to aIDyl Interior Design Services. Once services, including aIDyl Interior Design Services, have commenced, you are not entitled to exercise your right to change your mind even if the cancellation period is still valid.

3b. What is the timeframe for changing my decision? With regards to aIDyl Interior Design Services, you have a 14-day window to change your mind after we have sent you an email confirming the acceptance of your order. However, once we begin providing the services, you are no longer permitted to change your mind, even if the 14-day period is still in effect. If you choose to cancel after the services have commenced, you are responsible for paying for the services provided until the point at which you inform us of your change of heart.

4. Ending Your contract for aIDyl Interior Design Services where we are not at fault and there is no right to change Your mind. If you want to terminate the contract for aIDyl Interior Design Services before it is completed, you can do so even if we are not at fault and you do not have the right to change your mind. However, you may need to pay us compensation. A contract for aIDyl Interior Design Services is considered complete when we have finished providing the service and delivered the relevant designs to you and you have paid for them. If you wish to end the contract before completion, you can inform us, and we will terminate the contract immediately. We will reimburse you for any payment made by you for aIDyl Interior Design Services that have not been provided. However, we may reduce the amount of refund by reasonable compensation for the net costs we will incur due to the termination of the contract.

 

How to terminate you contract (Including if you change your mind)

1. Tell us You want to end the contract. To terminate the contract for aIDyl Interior Design Services, kindly inform us by any of the following means:

1a. By phone or email. You can reach us at the contact details specified at info@aidyl.co.uk or on +44 020 3535 9552. Kindly include Your name, home address, order details, and if possible, Your phone number and email address.

 

2. Costs of the return. You will not incur charges for cancelling aIDyl Interior Design Services if the contract is terminated before we dispatch the design pack. However, should the design pack already be delivered, you will be responsible for the return costs or alternatively, we can deduct the combined cost of the design pack and delivery from your refund.

3. How you will receive a refund. We will reimburse you using the payment method you used for the original transaction. Nonetheless, we reserve the right to make deductions from the refund as explained below.

4. Deductions from your refund if you are exercising your right to change your mind. If You decide to exercise Your right to change Your mind for aIDyl Interior Design Services, we may make deductions from any refund. These deductions may include the cost of the VR headset, design pack and delivery costs as well as an amount for the supply of the service for the period for which it was supplied, ending with the time when You informed us of Your decision. The amount for the supply of the service will be proportionate to what has been supplied, relative to the full price of the contract. Additionally, we may deduct any discount that may have applied to the original transaction.

5. When you will receive your refund. We will process your refund promptly and aim to make the payment as soon as possible. If you are availing yourself of the right to change Your mind, we will make the refund for aIDyl Interior Design Services within 14 days after we receive notice of Your decision to cancel.

 

Our rights to end the contract

1. We may end your contract if you fail to comply with it. We have the right to terminate the contract for aIDyl Interior Design Services by notifying You in writing if:

1a. You fail to make payment within the due date and also do not make payment within 14 days after we remind You of the payment being due.

1b. You fail to provide us with necessary information within a reasonable period of time after we request it, which is essential for us to provide aIDyl Interior Design Services.

2. You must compensate us if you do not comply with the contract. In the event that we terminate the contract for aIDyl Interior Design Services under the circumstances stated in clause 1, we will reimburse any funds you have previously paid for aIDyl Interior Design Services that we have not given. However, we may subtract or charge you reasonable compensation for the net expenses we will incur as a result of your failure to comply with the contract.

3. We may terminate the aIDyl Interior Design Services. If we decide to discontinue providing the aIDyl Interior Design Service, we will give You notice in writing at least 14 days in advance of the cessation. In such cases, we will refund any advance payment made by You for aIDyl Interior Design Services that will not be provided.

 

If there is a problem with your aIDyl Interior Design Services

1. How to contact us. If You have any questions or complaints regarding aIDyl Interior Design Services, please do not hesitate to contact us through our email at info@aidyl.co.uk or call us at +44 020 3535 9552. We will be glad to assist You and address any concerns You may have.

2. Your legal rights. These Terms of Sale do not affect any of Your statutory legal rights. The responsibility for the aIDyl Interior Design Services lies with aIDyl, and if there are any issues or concerns with the services, You should contact us as we are legally obligated to provide services that meet the requirements of these Terms of Sale.

3. Your aIDyl Interior Design Service will not be deemed as defective or not meeting the terms of Your contract just because You do not approve or desire any product or suggestion provided in the service.

 

Price and Payment

1. Where to find the price for aIDyl Interior Design Services. When You place an order for aIDyl Interior Design Service, the price (including VAT) will be the amount specified on the order page. The aIDyl Fees related to aIDyl Interior Design Services are available for Your reference. We make every effort to ensure that the price we quote You is accurate, but please refer to clause 3 to understand what happens if we identify an error in the price of the aIDyl Interior Design Service You have ordered.

2. Price increases. We have the right to modify the aIDyl Fees displayed on the website, and this may include an increase in the fees. However, if You have already placed an order and paid for the aIDyl Interior Design Service in full before the price change, You will not be charged for any increase in the price. The change in price will only affect orders made after the price change takes effect.

3. What happens if we got the price wrong. Despite our best efforts, there is a possibility that some of the aIDyl Interior Design Services we sell may have incorrect prices. We usually check the prices before accepting Your order. If we find out that the correct price of the aIDyl Interior Design Service is lower than the stated price at the time You placed Your order, we will charge You the lower price. However, if the correct price is higher than the stated price, we will contact You for Your instructions before we accept Your order. If we accept and process Your order despite an obvious and unmistakable pricing error that You could have reasonably recognised, we may end the contract, refund any payments made by You, and request the return of any aIDyl Interior Design Services that have been provided to You.

4. When and How you must pay. We offer payment options through WooCommerce and require full payment of the aIDyl Fees for the aIDyl Interior Design Services when You place Your order. The payment details You provide at checkout will be used to charge You for the services.

5. What to do if you think an invoice is wrong. If You receive an invoice that You believe to be incorrect, You should inform us as soon as possible. You will not be required to pay any interest until the dispute is resolved. Once the dispute is resolved, interest at 4% above the current Bank of England base rate may be charged on any correctly invoiced amounts from the original due date.

6. Discounts. We may offer exclusive online discounts from time to time. Please note that these discounts are subject to change and are also subject to their own terms and conditions as specified on the Site, in addition to the Terms of Sale.

 

Our responsibility for losses suffered by you

1. We are responsible to You for foreseeable Loss caused by us. We are responsible for any foreseeable losses resulting from our non-compliance with these Terms of Sale or our failure to exercise reasonable care and skill. However, we cannot be held responsible for any unforeseeable losses. Losses are foreseeable if they are obvious or if both parties knew they might happen at the time of contract formation, such as through prior discussion during the sales process.

2. We are not liable for business Losses or delays in delivery. We are not liable for business losses or delivery delays, as we only provide our products for domestic and private use. If you use our aIDyl Interior Design Services for commercial, business, or resale purposes, we are not liable for any loss of profit, business interruption, loss of business opportunities, or other similar losses.